Shipping Policy

01No Physical Shipping

Education Setu offers mentor memberships, coins, digital tools, and related services accessible through our website and app. Since nothing we sell is a physical good, this Shipping Policy exists only to clarify that no shipping charges, delivery timelines, courier partners, or tracking numbers apply to any purchase made on Education Setu.

02How Access Is Delivered Instead

Once a payment is successfully completed, access is granted digitally and instantly:

• Paid memberships (Silver, Gold, Platinum) are activated on your account immediately after payment verification.
• Coins credited with a plan appear in your account balance right away — no separate delivery step is needed.
• A GST invoice for your purchase is generated automatically and can be downloaded from your account.

If a paid feature does not reflect in your account within a few minutes of a successful payment, please reach out to our support team — this is treated as an access issue, not a shipping delay.

03No Shipping-Related Fees

Because there is no physical fulfilment involved, Education Setu does not charge — and will never charge — shipping, handling, packaging, or courier fees on any plan or purchase.

04International Access

As a digital-only service, Education Setu is accessible from anywhere with an internet connection. There are no import duties, customs clearances, or cross-border shipping restrictions that apply to your purchase.

05Related Policies

For questions about payments, refunds, or cancelling a membership, please refer to our Refund & Cancellation Policy and Terms of Service. This Shipping Policy should be read alongside those documents, not as a replacement for them.