Frequently Asked Questions
Find answers to common questions about using Education Setu.
Education Setu is an online platform that connects students, parents, and learners with verified tutors, trainers, and coaching institutes across various subjects and skill areas.
You can search for tutors, courses, or institutes using our filters by subject, location, mode (online/offline), or class level. Once you find a match, you can contact them directly through the platform.
Yes! Creating an account on Education Setu is completely free for both students and teachers. You can upgrade to premium features for better visibility if desired.
You can register as a tutor or institute by creating a profile and filling in your qualifications, subjects, experience, and class offerings. After verification, your profile will be visible to students.
We manually verify tutor profiles, educational credentials, and experience. Reviews and ratings from students also help maintain transparency and trust.
Absolutely! Education Setu supports both online and offline teaching modes. You can mention your teaching preference in your profile to attract the right students.
Basic listing and searching are free. Some premium features for tutors, like enhanced visibility or featured listings, may involve a nominal fee. Any charges are clearly mentioned before you opt in — there are no hidden costs.
Once you find a suitable tutor, you can view their profile and use the contact/inquiry option to send your requirement directly. The tutor will respond to you with further details and availability.
Yes, most tutors and institutes on Education Setu offer a demo or trial session so you can evaluate their teaching style before enrolling for regular classes.
Fees for classes are settled directly between the student and the tutor based on mutually agreed terms. Education Setu does not process class fee payments on your behalf; we simply help you connect.
We cover a wide range of categories including school tuition (Nursery to Class 12), competitive exam coaching (JEE, NEET, UPSC), IT courses, spoken languages, hobby classes like music and dance, and skill development programs.
You can reach out to our support team through the Contact Us page or WhatsApp. We take complaints seriously and work to resolve issues related to conduct, misrepresentation, or service quality promptly.
Cancellation and rescheduling policies depend on the individual tutor or institute you are learning with. We recommend discussing scheduling flexibility directly with your tutor before starting classes.
Yes, we take data privacy seriously. Your personal information is only shared with relevant tutors or students as needed to facilitate a connection. Read our Privacy Policy for full details.
